Frankly My Dear does not offer Refunds for Change Of Mind, please see the Returns & Exchanges Policy.

We do endeavour to always supply the highest quality product but as we are majority handmade there can sometimes be faults. We will happily provide refunds/exchanges for any faults that were out of your control. All of our jewellery has a 30 day warranty period. 

If you wish to return a faulty or damaged Product, Frankly My Dear will gladly Repair, Exchange or Refund the original piece in accordance with the Faulty Policy provided in the Returns & Exchanges Policy